Delete your BabiFable account and data

BabiFable is a parent and caregiver baby-memory and tracking app operated by Brownlie Creative Pty Ltd.

You can request deletion of your BabiFable account and the data associated with it either in the app or without the app.

Delete your account in the app

  1. Open BabiFable and sign in.
  2. Open Settings.
  3. Select Review account deletion page.
  4. Review what will happen, save a private copy of your data if you want one, and select Request account deletion.
  5. Complete any displayed shared-family ownership step, then select Clear this device and sign out when prompted.

The final step removes this account's encrypted offline copy and unsynced changes from that device, continues deletion from BabiFable's active systems, and signs the account out.

Request deletion without the app

You do not need to install or open BabiFable.

Use the contact form on this page, or email hello@babifable.com from the email address linked to your BabiFable account. Use the subject Account deletion request.

Please include only the account email address if it is different from the address you are writing from. Do not send your password, sign-in link, identity documents, photos, or health information. We may reply to the account email address to verify that the request came from the account holder.

What is deleted

For an account holder completing deletion, BabiFable deletes:

  • the login and authentication account;
  • the adult profile and account settings;
  • account memberships, invitations, policy acknowledgements, diagnostics, and feedback linked directly to the departing account;
  • Baby profiles that only that account can access, together with their care, feeding, sleep, tracking, growth, health, milestone, Moment, photo, prediction, and Baby Book data;
  • associated BabiFable Storage photos/files for those sole-access Baby profiles; and
  • encrypted offline account data and unsynced changes on the device where the in-app final step is completed.

Shared Baby profiles

If another authorised caregiver also has access to a Baby profile, the Baby's shared records may remain available to that caregiver. BabiFable removes the departing account's identifiers, attribution, and authored free text from the retained shared data.

If the departing account is the only owner of a Baby profile that is shared with another caregiver, another existing caregiver must first be made an owner. This prevents shared family data from being left without an authorised owner. It is an ownership step, not account deactivation.

Limited retention exceptions

BabiFable keeps a non-identifying deletion receipt so the completed operation can be audited without retaining the deleted account identifier.

We may retain support correspondence where reasonably needed for security, dispute handling, or legal obligations. Encrypted service-provider backups may temporarily contain deleted database rows until the applicable backup cycle expires. Backup copies are not used as active BabiFable account data and are not restored for ordinary product use.

We do not claim a fixed backup-retention period unless the applicable provider plan and legal requirement have been verified.

If you need help with a deletion request, use the contact form on this page or email hello@babifable.com. Never send a password or sign-in link.